SHIPPING POLICIES
Our shipping policies ensure that your orders are processed and delivered efficiently. Please take note of the following information:
Shipping Options
*This selection determines how fast your package gets delivered.*
USPS First Class Mail
1-5 Business Days
NO Tracking or Insurance Included
*WE ARE NOT LIABLE FOR ANY LOST PACKAGES*
USPS Ground Advantage
2-5 Business Days
Tracking Included
Insured
Priority Mail
1-3 Business Days
Tracking Included
Insured
Priority Mail Express
Next Day to 2 Day
Tracking Included
Insured
Shipping Days
We ship orders from Monday to Friday, and occasionally on Saturdays. This allows us to promptly process and dispatch your items, ensuring that they reach you in a timely manner.
If your order gets returned to us due to insufficient address or incorrect address on your order, you will need to pay shipping again for us to reship this back to you.
Carrier Delays
While we strive to provide a seamless shipping experience, it's important to note that we are not responsible for any delays caused by USPS (United States Postal Service). Factors such as weather conditions, high volumes of mail, or unforeseen circumstances may affect the delivery timeline. Rest assured, we will do our best to assist you in tracking your package and resolving any issues that may arise.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. This will allow you to monitor the progress of your package and estimate its arrival date. Please note that it may take some time for the tracking information to be updated by the carrier. If you have any concerns about the status of your shipment, please don't hesitate to contact us.
Contacting Us
If you have any questions or need further assistance regarding your shipment, please reach out to our customer support team. You can email us at mousemagicteam@gmail.com. We strive to provide prompt and helpful responses, so please allow 24-48 hours for a reply.
Thank you for choosing our ecommerce store for your magical mouse-themed products. We appreciate your understanding and cooperation regarding our shipping policies. If you have any other inquiries or need assistance with anything else, feel free to contact us. We are here to make your shopping experience as enchanting as possible.